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Questions & answers

What is your situation?

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I received a letter
What does this mean and what do I do now?
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I have questions about my file
Consult via KIWI
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I want to pay
Everything about how, what, and when to pay
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I can't pay
We look for a solution together
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I want to work with Modero
Invoice collection, assessment, or advice

I received a letter

Why did I get a letter from Modero?
I don't understand Modero's letter. What now?
What happens if I don't respond to the letter?
I received a verdict. What should I do now?
I disagree with the letter, how and within what time frame can I dispute it?

I have questions about my case

Where do I find my file number and contact person?
Can I view my file myself?
Can I let someone else view and manage my file?
I can't find my file number, what now?
How do I contact Modero about my file?

I want to pay

How do I pay?
How do I know if my payment was successful?
Do I have to pay immediately when the bailiff visits?
What happens if I response/pay too late?
What options do I have if I can't pay the amount all at once?
Can I get a copy of the invoices?

I cannot pay

What do I do if I can't pay?
How do I request an installment plan?
What options do I have if I can't pay the amount all at once?
Can I defer a payment?
Do I qualify for an installment plan?
How do I propose a new payment plan?

I want to collaborate

As an individual, can I use Modero?
Can I ask Modero to make an assessment?
I have unpaid B2B invoices. How can I collect them quickly and efficiently without involving a judge?
Can I use Modero to collect overdue rents?
How do I contact Modero?
All questions & anwers
Product & services

Services

Debt collection
Collecting unpaid invoices
Establishment (of facts)
Have official determinations carried out
Public sale
Voluntary & Judicial Auction
Attachment
Securing assets or claims
Modero One
Centralized debt mediation for multiple creditors
B2B debt collection
Professional invoice collection for businesses
Payment guide
Clear payment information

Products & apps

Kiwi
With KIWI, you can view your file in one click.
Fair Pay
Integrated payment ecosystem for insights into payment issues
Memo
Complicated legal language? Memo makes it simple.
Solid Score
Assess financial capacity
Just-ine
International Collection Platform

Start now

Need a bailiff?
Apply for a determination immediately or start a collection procedure.
Apply for determination
Alle producten & diensten
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Who are we?

About us
Mission, vision and approach
Team
Our people and service points
Our commitments
Values and public Interest
Annual Report 2024
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Latest news

News
Modero Expands Collaboration with Agerant
10 June 2026
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Questions & answers

What is your situation?

This is some text inside of a div block.
I received a letter
What does this mean and what do I do now?
This is some text inside of a div block.
I have questions about my file
Consult via KIWI
This is some text inside of a div block.
I want to pay
Everything about how, what, and when to pay
This is some text inside of a div block.
I can't pay
We look for a solution together
This is some text inside of a div block.
I want to work with Modero
Invoice collection, assessment, or advice

I received a letter

Why did I get a letter from Modero?
I don't understand Modero's letter. What now?
What happens if I don't respond to the letter?
I received a verdict. What should I do now?
I disagree with the letter, how and within what time frame can I dispute it?

I have questions about my case

Where do I find my file number and contact person?
Can I view my file myself?
Can I let someone else view and manage my file?
I can't find my file number, what now?
How do I contact Modero about my file?

I want to pay

How do I pay?
How do I know if my payment was successful?
Do I have to pay immediately when the bailiff visits?
What happens if I response/pay too late?
What options do I have if I can't pay the amount all at once?
Can I get a copy of the invoices?

I cannot pay

What do I do if I can't pay?
How do I request an installment plan?
What options do I have if I can't pay the amount all at once?
Can I defer a payment?
Do I qualify for an installment plan?
How do I propose a new payment plan?

I want to collaborate

As an individual, can I use Modero?
Can I ask Modero to make an assessment?
I have unpaid B2B invoices. How can I collect them quickly and efficiently without involving a judge?
Can I use Modero to collect overdue rents?
How do I contact Modero?
All questions & anwers
Product & services

Services

Debt collection
Collecting unpaid invoices
Establishment (of facts)
Have official determinations carried out
Public sale
Voluntary & Judicial Auction
Attachment
Securing assets or claims
Modero One
Centralized debt mediation for multiple creditors
B2B debt collection
Professional invoice collection for businesses
Payment guide
Clear payment information

Products & apps

Kiwi
With KIWI, you can view your file in one click.
Fair Pay
Integrated payment ecosystem for insights into payment issues
Memo
Complicated legal language? Memo makes it simple.
Solid Score
Assess financial capacity
Just-ine
International Collection Platform

Start now

Need a bailiff?
Apply for a determination immediately or start a collection procedure.
Apply for determination
Alle producten & diensten
Discover Modero

Who are we?

About us
Mission, vision and approach
Team
Our people and service points
Our commitments
Values and public Interest
Annual Report 2024
Download the annual report

Jobs

Careers at Modero
Get to know us as an employer
Our vacancies
View all our open positions

Latest news

News
Modero Expands Collaboration with Agerant
10 June 2026
Discover Modero
Jobs
Contact
Search
Login
View your file
Customer Login
Client platform
Client Login
Back
en
NL
EN
FR
NL
EN
FR
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